Starfish was responsible for the development of a transition project plan and a change management plan.

The plan provided information to the Government organisation on:

  • Organisation structure
  • Management
  • Assets
  • Standard operating procedures
  • Reporting
  • Unbundling
  • Current and future functions
  • Project plan – unbundling tasks, IT tasks, accommodation tasks
  • Financial impact
  • Fee increases
  • Risk management.